Reviews (1,911)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales conversions through its live chat and AI chatbots. It's praised for its user-friendly interface, easy setup, and robust free plan, making it ideal for startups and small businesses. Merchants appreciate the customization options and seamless multi-channel integration, including email marketing. The app is noted for effective real-time communication and exceptional customer support, with many highlighting the quick and helpful responses from the support team.

October 4, 2023

TKS
France
About 2 months using the app
January 14, 2024

Baby Health Care
Saudi Arabia
About 1 month using the app
February 10, 2024

PosturePlus
Tunisia
21 days using the app
October 27, 2023

GIGADGET SHOP
United States
24 days using the app
January 16, 2024

MarQuito.nl
Netherlands
12 days using the app
February 14, 2024

Gabriela Tolomei
Uruguay
7 days using the app
TIDIO LLC replied February 15, 2024

Hello! We're grateful for your review :-)

January 2, 2024

PastelWhisper
United States
14 days using the app
November 17, 2023

Dazzled Clothing
Germany
14 days using the app
TIDIO LLC replied November 22, 2023

Thank you for the review! If there is anything we can improve or you have questions on, please reach out to us at support@tidio.net, we will be more than happy to assist :-)

April 2, 2024

Fire Goddess
Canada
About 9 hours using the app
TIDIO LLC replied April 9, 2024

Thanks for your support! We're delighted by your 5-star rating.

January 15, 2024

Beef Bru
Canada
8 days using the app