Reviews (1,937)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming customer communication and increasing website engagement, noting a rise in conversions due to its real-time service. Features like live chat, AI chatbots, and a user-friendly setup are particularly valued. The mobile access, customizable chat options, and responsive support team are also key highlights, making it a vital tool for enhancing customer service and supporting business growth.

April 3, 2024

Wreythe's PokeShop
United States
5 months using the app
TIDIO LLC replied April 9, 2024

We're honored by your 5-star rating! Thanks for choosing Tidio.

February 24, 2024

Empyre Cosmetics
United States
8 months using the app
January 13, 2024

EternaLuxe
Czechia
8 months using the app
September 27, 2023

Life Fitness Facility Shop
United States
8 months using the app
October 20, 2023

Black & White
Germany
6 months using the app
March 25, 2024

ToySail
Mexico
3 months using the app
TIDIO LLC replied April 9, 2024

Your 5-star rating made our day! We're delighted to know that Tidio is meeting your needs.

November 26, 2023

GigglesToyStore
Belgium
6 months using the app
TIDIO LLC replied November 28, 2023

Hi there and thank you for your rating. If there's anything we can do to improve your experience with Tidio, or if you are facing any trouble with the app, please let us know via our live chat on Tidio.com, or through email at support@tidio.net. We're more than happy to assist!

March 7, 2024

FORTEZA STORE
United States
4 months using the app
TIDIO LLC replied March 9, 2024

Thanks so much for your excellent review!

January 11, 2024

Metal Moon
China
5 months using the app
October 12, 2023

Lee Monroe Designs
United States
5 months using the app