Reviews (1,922)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.

October 12, 2023

Lee Monroe Designs
United States
5 months using the app
November 6, 2024

kerabox.no
Norway
December 16, 2023

Crystal House
United States
3 months using the app
TIDIO LLC replied December 19, 2023

Thank you for rating us!

We're here to assist you, and it's our priority to ensure the app works seamlessly for you. We have reached out to you to learn more about your needs. :)

February 20, 2024

My Store
South Africa
2 months using the app
January 16, 2024

Buy Floor and Decors Factory Directly
China
3 months using the app
TIDIO LLC replied January 23, 2024

Thank you for your review. We would like the opportunity to investigate your feedback further. Please could you contact us at support@tidio.net. We will do our best to assist you with the case.

April 2, 2024

Fire Goddess
Canada
About 9 hours using the app
TIDIO LLC replied April 9, 2024

Thanks for your support! We're delighted by your 5-star rating.

December 11, 2023

Estonia
2 months using the app
TIDIO LLC replied December 13, 2023

Thank you for taking the time to rate our service!

If there are any specific areas where we can improve or if you have any suggestions, we'd love to hear from you. Please reach out at support@tidio.net

We appreciate your feedback!

November 3, 2023

PochiPet.net
Panama
About 2 months using the app
TIDIO LLC replied November 7, 2023

Thank you for the amazing review!

October 4, 2023

TKS
France
About 2 months using the app
November 27, 2023

Revna Nordic Beauty
Denmark
2 days using the app