Reviews (1,924)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.

November 3, 2023

PochiPet.net
Panama
About 2 months using the app
TIDIO LLC replied November 7, 2023

Thank you for the amazing review!

October 4, 2023

TKS
France
About 2 months using the app
November 27, 2023

Revna Nordic Beauty
Denmark
2 days using the app
January 10, 2024

Origani - Luxury Certified Organic Skincare
Australia
About 20 hours using the app
October 27, 2023

GIGADGET SHOP
United States
24 days using the app
January 2, 2024

PastelWhisper
United States
14 days using the app
November 17, 2023

Dazzled Clothing
Germany
14 days using the app
TIDIO LLC replied November 22, 2023

Thank you for the review! If there is anything we can improve or you have questions on, please reach out to us at support@tidio.net, we will be more than happy to assist :-)

April 26, 2024

AL-IHSAN
France
12 minutes using the app
December 11, 2023

VIP shop Suisse
Switzerland
5 days using the app
TIDIO LLC replied December 12, 2023

Thank you for the review! If there is anything we can improve, or you have questions on, please reach out to us at support@tidio.net, we will do our best to make Tidio even better for you! :-)

November 22, 2023

Utensil Master
India
About 2 hours using the app
TIDIO LLC replied November 28, 2023

Thank you for the excellent review!