Reviews (1,937)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for transforming customer communication and increasing website engagement, noting a rise in conversions due to its real-time service. Features like live chat, AI chatbots, and a user-friendly setup are particularly valued. The mobile access, customizable chat options, and responsive support team are also key highlights, making it a vital tool for enhancing customer service and supporting business growth.
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We love Tidio Chat!! It is a great tool to help us help customers as they are browsing our site. Sometimes people have questions about the sizing of kids clothes, this a perfect way to get them an answer right away.
Excited for the new features, and customer service is top notch. I will keep you guys updated :)
Im really satisfied by the support, the only issue im facing is the IOS app which is working so slow.
Thank you for your feedback about our services and our app. We really appreciate the 5 stars! If you are experiencing any issues, you are always welcome to contact us at support@tidio.net
Very easy to install and use! Customer service is very responsive. I absolutely love how this app works and looks.
As a growing store, we love being available to our customers as much as possible, in an easily accessible and convenient way. While not always the most user-friendly on the back-end, their support is A+ and they always help us get where we want to be.
Such a great app! Easily customized so it looks great on our website. Support is awesome and I really can't recommend it enough.
とにかく対応が早い。それにつきます。私の運営するhttps://mydogstandard.com/
のモバイルの部分で、丸いチャットボタンが、バグが発生して、吹き出しの絵柄が出ていなかったのですが、すぐにスタッフたちが、その問題に対して調べてくださり、１週間程度で解決しました。途中で投げ出さず、途中でわからないと言わない姿勢に、感動しました。日本の方も、使えるチャットツールなので利用していただきたいと思います。
So far this app has been great! It saved a sale that we would have lost within the first 10 minutes of us setting it up.
We are glad you are enjoying Tidio! Thank you so much for the review :)
Great app. Works as it should. Easy to manage and customize. I highly recommend.
The #1 app for Conversational Commerce! An e-commerce must, especially for introducing new products in complicated markets, by helping consumers connect with your brand value. Modern design, smart interface..the dashboard could be a little easier in navigation, but awesome! Pro Account is worth every cent :)