Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Installed the app months ago. We had to halt production of our website while figuring out the best approach to continue for our company. We came back and our trial had ended spoke with the support team and they extended the trial for us. Instant reply when I asked my question and the backends UI is amazing and straightforward very professional group from my first impressions. Think this app is going to help us a ton with communicating with our customers while they are on our website.
We love Tidio Chat!! It is a great tool to help us help customers as they are browsing our site. Sometimes people have questions about the sizing of kids clothes, this a perfect way to get them an answer right away.
Excited for the new features, and customer service is top notch. I will keep you guys updated :)
Im really satisfied by the support, the only issue im facing is the IOS app which is working so slow.
Thank you for your feedback about our services and our app. We really appreciate the 5 stars! If you are experiencing any issues, you are always welcome to contact us at support@tidio.net
Very easy to install and use! Customer service is very responsive. I absolutely love how this app works and looks.
As a growing store, we love being available to our customers as much as possible, in an easily accessible and convenient way. While not always the most user-friendly on the back-end, their support is A+ and they always help us get where we want to be.
Such a great app! Easily customized so it looks great on our website. Support is awesome and I really can't recommend it enough.
とにかく対応が早い。それにつきます。私の運営するhttps://mydogstandard.com/
のモバイルの部分で、丸いチャットボタンが、バグが発生して、吹き出しの絵柄が出ていなかったのですが、すぐにスタッフたちが、その問題に対して調べてくださり、1週間程度で解決しました。途中で投げ出さず、途中でわからないと言わない姿勢に、感動しました。日本の方も、使えるチャットツールなので利用していただきたいと思います。
So far this app has been great! It saved a sale that we would have lost within the first 10 minutes of us setting it up.
We are glad you are enjoying Tidio! Thank you so much for the review :)
Great app. Works as it should. Easy to manage and customize. I highly recommend.