Reviews (1,936)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for transforming customer communication and increasing website engagement, noting a rise in conversions due to its real-time service. Features like live chat, AI chatbots, and a user-friendly setup are particularly valued. The mobile access, customizable chat options, and responsive support team are also key highlights, making it a vital tool for enhancing customer service and supporting business growth.
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Great service and love their automation tools and ability to connect with messenger! Highly recommended!!
I'm so glad I learnt about the existence of this app! Super user friendly, amazing UI, and customizable to your brand! The live chat support team (especially José) is extremely helpful and responsive so you know your questions will always be answered. Highly recommend this app to anyone looking for a live chat feature :)
Thank you very much for the patience of the staff, my tidio is not working properly, the staff is very patient to help me answer the question
Thank you so much for the perfect score! We always do our best to provide world-class customer support.
The customer service replies to me instantly and solves my problem. Which helps me still be able to reply to my customer. what can I say?
Awesome people, Awesome APP! Love it!
You are awesome! Thank you so much for the review :)
更新之后跟屎一样
Excellent customer support. I had a question and not only was Veronika super patient with me but her explanation came complete with screen recording for the less tech-savvy, like me!
Thank you for the review and the 5 stars! We will let Veronika know about your compliments :)
Great app and good support. Glad I tried it...........................................................
Thank you! <3
This is one of the best investments I have made in my business from the Shopify App Store. The Tidio app has helped us elevate our customer service and improved our communication from 6.5 to 9.5 on a scale of 1-10. Our customers are happier we can chat and respond in real-time and rate us higher than the competition. The chatbots help us convert even while we sleep. We signed up for both of their packages and we couldn't be happier. What are you still doing reading this review, go sign up now!!! As for me, I need to go respond to a customer online now via Tidio :)
Thank you so much - reviews like yours motivate our team to work hard, but always with a smile on our faces! We couldn't be happier, as this is precisely the use case we've built our tool for.
Great! Responsive customer support, but you don't need it very often, as everything works smoothly.
Thank you for the perfect score :)
This is a very nice application to use for chatting with your visitor and increase sales