Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Great! Responsive customer support, but you don't need it very often, as everything works smoothly.
Thank you for the perfect score :)
This is a very nice application to use for chatting with your visitor and increase sales
Great product with excellent service. Would recommend to anyone who needs an online service chat app.
Hi there! Thank you so much for your lovely review :) It's great to hear that you like the app and our service so far. Let us know in case you need any guidance! :)
It works how it should, and the service is great.
Thank you for the great review! We are happy to hear you find our service great, your feedback motivates us!
This is a great app, customer support is pretty awesome they respond immediately in their live chat. It has a lot of great features and friendly customization. Your customers can contact you with ease if they have any questions while shopping which can help boost sales. I highly recommend this app
Thanks so much!
Beautiful and SUPER responsive!!! TOTALY worth it!
good cutomer service, I contact and they reply to me qucikly which is nice. Hope it brings sales to my website
Thank you so much for your kind review! We always do our best to provide world-class support
This app is very useful. Helped me get what I needed as a beginner. Thank you Tidio, won't have done it without you.
Thank you so much for your kind review! We always try our best to help our customers. Enjoy your Tidio!
Best app so far in both mobile and desktop technology, best support from their support agents, recommended app
Thank you so much for the perfect score :)
I had some issues with app, but Jakub from the support team solved this for me instantly. Type of service you wish to get from the app, once you have problems, their support team has the power to resolve it right away.
Hi there! Thank you so much for your kind review :) It's great to hear that Jakub was able to resolve your issues in a timely manner. We hope that no other issues will occur, but please let us know in case you need any further guidance. Chris