Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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We've been using Messenger chat until now but Tidio was a great find for us. Yes it's a chat tool, but the real power comes from the ability to automate chat messages based on various events and triggers. This is really powerful and of course something you can't do with Messenger. Great app and really useful!
We use this app to give our customers to get live support in case they have any questions about our products. The use case is given and the functionality Tidio offer is fantastic. Highly recommend!
Thanks for the five stars! Glad to hear you enjoy using Tidio!
Very easy to install, great customer service and user friendly interface. Truly a 'one click install'.
SIMPLY AMAZING! Even supports Apple Watch! http://www.MultiSip.com
Love Tidio, we've been using it for a few years now, great customer support, great features, great price. 100% recommend.
Thank you so much for your kind words and a 5-star review :)
Enjoy your Tidio!
Very few issues with this app. Support is helpful. Customization allows it to blend into site well.
Thank you for the lovely review, glad to hear the customization we offer is to your liking! Our Support Staff is at your disposal if any issues arise :)
A subtle addition to any site that really helps with customer assistance. Works great in free mode as well.
We use this on our website www.lushlabels.co.uk and we've found it very reliable and useful with good customer support. Would recommend.
Sue
www.lushlabels.co.uk
Great app for live chat, their customer service is top notch.
If you have any problem with the app, you can be sure they will give you a satisfactory answer in the best of their ability.
Hi there! Thank you so much for the lovely review:) It's so great to know that you are enjoying using Tidio so far, and that our Support Team helped you in a professional manner. We put great focus in that. Let us know if you have any other questions :) Chris
Great user interface, fast support via instant chat, has great features in the free plan. Strongly recommended.