Reviews (1,938)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for transforming customer communication and increasing website engagement, noting a rise in conversions due to its real-time service. Features like live chat, AI chatbots, and a user-friendly setup are particularly valued. The mobile access, customizable chat options, and responsive support team are also key highlights, making it a vital tool for enhancing customer service and supporting business growth.
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very good app, great design. Often used by visitors. Great support. I can definitely recommend the app
That's so nice to hear! Thank you for the top rating and I hope you continue to enjoy Tidio!
Good apps better than any other chat apps
Tidio's performance is great. I really enjoy the multiple application across devices to keep me engaging my customers on the go.
I had some hiccups with connection to Tidio from my site, but their support helped me fix the issues immediately. Very helpful
very recommended :), we love the app, its very simple and easy to use...
They take customer service to the next level. Highly recommended. Don't run your business without it.
Hi there! Thank you so much for your kind review :) It's great to hear that Tidio supports your business. Let us know in case you need any guidance! Chris
amazing service from Oscar. I've been so dumb today and he was really patient and guided me step by step :) Thanks!
helpful app. If when sending message to the visitors, the page title can flash to notice the visitor there is someone trying to contact, that will be perfect.
Thank you so much for the review and for the 5 stars. We also appreciate your feedback
Great tool for creating leads in your Shopify store. Is easy to configure and do not require special knowledge neither special skills. Love the feeling to the visitors that the webpage is constantly monitored. It gives you a free version to start so the app will pay it self ones you finish the configuration and basic optimization.
This is exactly what we were going for. Making it easy to communicate with the visitors of the websites, is our goal. Thank you for the review :)
Simply AMAZING! Best app on Shopify by far, gives you the best live chat you can get, shots discounts to your clients, and to abanded checkouts!
Thank you so much for the review! :)
We are proud to be a good addition to your business.
Just getting started, but seems like a great app. Modern design, easy to use and flexible. Also, the iPhone app that goes with it seems really good.