Reviews (815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its AI-powered bots that automate responses, boosting efficiency and sales by handling repetitive customer inquiries. It features live chat, AI chatbots, custom workflows, and multi-channel support, all praised for being user-friendly and easy to set up. The customer support team is noted for their quick and efficient service. The app is valued for enhancing customer communication and improving website engagement.
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Love this app, it works great and I can 100% say that it has increased our conversions. Also, customer service is top-notch! 10/10 would recommend.
Thank you so much for your review. We're proud to support you! :)
I use this app on my store multiple times a day! Great functionality - you pay for what you want to use! Customer service is great - you can chat with a real person and get your questions answered quickly!
Thank you for the motivating and kind words! :)
I was having trouble transferring the ownership of the account. Arek from Tido was great! He walked me through everything and stayed with me until it was 100% complete. I am one happy customer!
Brilliant app and brilliant customer service. We're very impressed with how much you can get from the basic package. Well done to the developers.
Thank you so much! Our whole team is glad and motivated to see your amazing review :)
日本語でやりとりをしても、不具合が出ません！
サポートにも日本語のままやりとりを送ってお返事をいただけます！（返事は英語でしたが…
管理画面が日本語になれば使いやすいので改善を待ってこれからも使用します！
レビューありがとうございます！管理パネルをさらに多くの言語に翻訳したいので、注意すべきことがあります:)
Thank you so much for the review! We want to translate the admin panel to even more languages, so there is something to look out for :)
We love this app. My customers use it all the time. It notifies us within a minute that someone is online. It sends us daily reports just in case we missed someone. It is easy to set up, and easy to maintain. If I had one request, it would be to change the alert sounds. I am usually surrounded by machinery and several computers, and sometimes miss the incoming chats due to this dull alert tone. Otherwise I thank you for a fantastic app.
So far it's worked great for us! We even switched over our other website to Tidio because we're able to manage everything in one place. Love it! Their support team is second to none. Very responsive and helpful. Would definitely recommend!
Very easy to use. Free version only allows one chat at a time. No issue for our low volume business. iOS app is great!
Terrific app. The free version is more than enough for what I need and the support is wonderful.
The app also look amazing on my webpage and works seamlessly with my mobile device.
-Specs Collective
www.specscollective.com
had an issue and support helped resolve it quickly. very pleased with the service. So far a great app
Hi there! Thank you very much for your lovely review :) It's great to know that you are pleased with our services and support so far. Chris