Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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I'm a returning user. I've tried other apps, but Tidio allows more automation and features. Definitely recommend.
Thanks for the review! We appreciate your loyalty and continued trust in our services and will do our best to develop Tidio and our offer :)
A very good app that matches the needs of our start-up! Whether you take the free or premium version, it has very interesting features and you're not really limited in your communication with visitors. Plus, they have a great support team, very reactive! I recommend ! :)
I really like this app, it's reliable, easy to use, easily customisable and improves the customers experience. I have tried other apps and always come back to Tidio.
Thank you! We are happy that we consistently deliver and that you enjoy Tidio :)
The chat support is really helpful! And the agent is really nice, especially Daniel!! The app helps my shopify!
The customer service is very quick. Texted a representative in the chat box on their website, and they had someone fixing my issue right away. It was resolved in about two minutes .
Hi! Thank you for the lovely feedback, we try our best to help our customers when we can :) Should you come across any other issues, just let us know.
very very good service love to work with it from the first minute :) also easy to handle and very individuell
We're so glad to hear you love working with our app! Thank you for the five stars!
Cool app, and can do amazing things!
Tidio is super helpful for us as a small business to manage customer enquiries quickly and more efficient. Though I find setting up automated chat bots is a bit tricky, their customer service is fast and very helpful. They even gave me some more ideas on how to use it and how to better interact with customers! Thanks Tidio :)
Thank you so much for your review! We really appreciate your kind words and are happy to help :)
Love the app, and the customer support has been great throughout. I've been using the app for a couple of months and it's been great, and the dev team are quick to listen to feature requests.
Thank you so much for the encouraging and kind words! :)
Tidio has made it easier to talk to my customers, bring in new ones and integrate with Messenger on Facebook as well! Well worth the money! Seamless integration.
We are so glad that Tidio helps you communicate with your visitors!
Thank you so much for the review :)