Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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The app and support have been wonderful, only complaint is I do find some glitches or confusion when dealing with other sources such as Facebook. But probably just user error, thus no need to take stars off.
Thank you so much for the review! We always try to help our customers when something is not working as intended or if there are troubles with getting an integration to work, so if you encounter any issues, please let me know at m.przekop@tidio.net
We love the app. It works perfectly for us. Customer support is also very friendly and helpful.
Great app, very well thought of, looks great on our website :)
Great App and easy to set up and use,highly recommended
Wonderful features and even better support! Highly recommend!
rvcoversupply.com
Good customer support, user friendly, recommended
Excellent app, works fantastically even if your business is small and only uses the free plan. Still feature-rich, and reasonable rates for increasing your plan for more services. Also prompt and friendly customer support! Definitely one of the best value and user friendly apps we use.
Thank you so much for your kind words and the perfect score! Enjoy using your Tidio :)
Excellent app! Even though I haven't dug much into it, it offers countless features to make your life easier, and it's easy to set up and use.
Thank you so much for the great feedback you left! Great to hear you found it easy tu set up and use!
Tidio is an amazing app! Firstly the customer service team there is amazing ! For any questions you may have they are very helpful and quick in responding
Thank you for the kind words for our team :)
In a world where customers want help and information immediately, Tidio Chat makes it possible and helps increase conversions at the same time! Highly recommended.