Reviews (821)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its AI-powered bots that automate responses, boosting efficiency and sales by handling repetitive customer inquiries. It features live chat, AI chatbots, custom workflows, and multi-channel support, all praised for being user-friendly and easy to set up. The customer support team is noted for their quick and efficient service. The app is valued for enhancing customer communication and improving website engagement.
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Daniel responded promptly, got me exactly the link & info I needed, and we're on our way!! I was thoroughly impressed!! Thanks Daniel and all for being there and looking after customers! - John D. please Shopify store owner
Hey John! Thank you for leaving the review! We'll let Daniel know he was helpful! Should you need more help in the future, just let us know!
I like the easy set up and the customization you have with this app. It's by far the best I've used. They also have great customer support. Thank you!
We are having great susses with the live chat on our website. Very happy with this app and the support.
We are happy to be a part of your business. Thank you for the five stars :)
Great user interface, fast support via instant chat, has great features in the free plan. Strongly recommended.
Good app, very good support! It helps us with our business. Easy to set up different chatbot automations. Thanks a lot.
Thank you so much for your great review! We are glad that you enjoy using Tidio
Great addition to our site! Customer journey and interaction has been super since deploying Tidio!
Great app! I highly recommend it for chat. Our "chatters" thought it was very user friendly, and it helped with the success of our store. Our customers have been using successfully this app to ask questions.
Great app to talk to customers and get them involved in your brand!
Quick and easy set up with customisable options. The tech team are 100% on the ball if you have any questions!
Every store should have this.
Seems like a great product (I've only began to use it, so will update this comment if things s=change as I use it more and more!), and the support staff are very helpful:-) www.balingtapedirect.com
UPDATE 12 AUG 2016.
I have found this App to be gr8. and already I am earning more sales because of communication via the app from customer who want to know more before making a purchase. Its Gr8:-) Also I need some help and contacted the support team, and I have to say the response was fast and very helpful. 10 outta 10.
VERY easy to use. They are updating and asking for feedback. How awesome is that? They also have an iPhone app, so literally while im out in the field Im converting customers to purchase on my site. Now that is cool.