Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Great application, support is responsive and helps at all times. Keep up the good work :) :) :) :) :)
Thank you so much for the review and your kind words! :)
Review from the masteruniversaltechnologystore.com
We just got this app and it is like the #1 chat app on shopify if you want a convenient and easy to use app to chat with your customers then this app is the best option. What really impressed me was that they have a IOS app and a ANDroid app which is sooooooo convenient easily a must have app for any shopify store.
DOWNLOAD THIS APP IT'S SO WORTH IT :)
Great app works lovely and customer service is bomb!
Tidio works just great, it was recommended by a friend and it has honestly been the the best for my startup. Great tools and configuration options for bots, messages, client lists, etc. Also the interface is super fast for potential customers unlike others around. 100% recommended!
Thank you for the kind words and recommendation :)
Really great App! 1. Looks really good and you can custom design it.
2. Free plan also great 3. The support answers very fast and helpful
Thank you so much for the 3 thumbs up and the 5-star review! We really appreciate your kind words and positive feedback :)
It's been good in generating upsell and abandoned carts! Awesome quick response from customer service reps. Highly recommend.
Thanks a lot for the review! We really appreciate the kind words :)
VERY easy to use. They are updating and asking for feedback. How awesome is that? They also have an iPhone app, so literally while im out in the field Im converting customers to purchase on my site. Now that is cool.
Brilliant App, helps improve customer communication and even improve sales. Some really cool features i.e. chatbots which cut out so much back & forth when dealing with emails. Fantastic team who help with any query you have. I couldn't imagine life without live chat on our site anymore.
Thank you for the review and lovely words for our team! :)
Kicks ass. Easy, beautiful, great way to watch traffic in real time, close deals, make customers happy and impress the crap out of prospects.
Love this app! Easy to use, customizable and pretty.
Loving the friendly and fast customer service, too. Another app widget (Rewards) ended up blocking a part of the chat box. I was supposed to contact Shopify for a solution, but Oscar was super friendly and as an extra service sent me a step-by-step guide on how to fix it myself. And it worked! Feeling very understood and empowered! Thank you, Oscar and co.!