Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Love this app! Easy to use, customizable and pretty.
Loving the friendly and fast customer service, too. Another app widget (Rewards) ended up blocking a part of the chat box. I was supposed to contact Shopify for a solution, but Oscar was super friendly and as an extra service sent me a step-by-step guide on how to fix it myself. And it worked! Feeling very understood and empowered! Thank you, Oscar and co.!
Snelle service bij vragen en echt een goede tool om een live chat aan je webshop toe te voegen. Deze chat werkt voor mij echt enorm goed. Een echte aanrader dus!!
We are happy to help! Thank you for using Tidio :)
The free version delivers an excellent basic package with lots of features and customizability - highly recommend!
Tidio is a great chat app and I recommend it to other users of Shopify. It has plenty of customizations and options and its basic functions are free which is great.
Awesome, thanks! <3
Thank you for your app. Your app is great for my store success! It helps to generate many sales, because of people hesitant to buy from the new store, but when they see a real person behind it, the sales increase. Thanks again.
www.goicanvas.com
Very intuitive bot builder, and easy to test. Seamless experience and great, quick customer service; ironically!
This is exactly the experience we want to give to our clients. Thank you for the kind words :)
Tidio Live Chat is a really practical app which basically lets you connect to your customers in real time for free.
Great costumer service, helped me with every question I had. They sent me links for everything I needed :)
Glad you enjoyed our support! And thank you so much for the great review
Great help and overall very good app to use, i really recommend this :) thanks again!!!!!!!!!!!!!!!!!
Thank you for the kind words! We are really glad to see that you like our product!
We are still in our free trial period, but the app was easy and quick to install and get up and running. We were able to view our site visitors within minutes and have been chatting with our customers since installation. So far we have even gotten a sale in the first 24 hours based on our trial of the product. I am not 100% about email marketing, but I am used to Mailchimp and may have to get used to the interface is different.