Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Excellent app!!! Will suggest it for all!!!
I use this app for live chat. Great experience. I would highly recommend people to use for any kind of Live interaction which you want to have directly with your visitors.
Thank you so much for the kind words! :)
this app is great well designed great communication with lots of feathers i rate it as excellent this app is great well designed great communication with lots of feathers i rate it as excellent
Thank you so much for your review and the 5 stars. We really appreciate it
Absolutely stunning support, a well working app. Sometimes the desktop variant goes a bit funky, but usually alright. Wish there was a bit more integrations, but those are nice-to-have, and I know hard to follow those mushroom-growing app landscape. I do not need premium features but decided to go for the (bit pricey, for me) starter version to support them. I do not want to switch, and one can be careless with money sometimes :)
Hi there! Thank you so much for your kind review :) We forwarded your feedback to the product team so thank you for sharing!
Amazing live chat app! Really recommended, simply beautiful, the support is great. Lot of automated features too.
We are really glad to hear you are enjoying Tidio! Should you need any help or have some questions reach out to our Support Team!
nice，It's very easy to use, I recommend everyone to download it, it's a good app。The service also responded quickly.
Thank you so much for your feedback and for recommending Tidio to other users!
Great and friendly support, the team responds quickly and is very helpful. I recommend this app.
Thank you kindly for the positive feedback! We do our best to help when we can! Thank you for recommending Tidio!
I have just completed my first week on the trial version and I am liking it very much. I did find the app would turn itself back on afterhours and although I named visitors, they often logged back in under a new ID #, so I wouldn't recognize returning visitors.
That said, I LOVE this app! I made a sale the first day I used it, one that would never have happened without it.
My store does not get a ton of visitors, so for now I have opted to continue on the free version. I only have one convo at a time, I don't use my phone for work.
But if the paid version could get me good info on returning customer behavior or maybe their name before they chat, so I don't have to ask for it, I may upgrade then.
Overall, awesome! Thanks so much :)
So far so good. Very easy Dashboard nav to find your way around. Lots of nice, simple settings. Great support too. Definitely recommend for Shopify sites.
Best live chat and chatbot app for Shopify. It's amazing what it does to conversion rates! I use it on my shop https://mybeddy.com/ and couldn't be happier.
It's simple to set up and there's even an inbuilt live support chat in the app, so it's super easy to reach their incredibly helpful support team.
Free plan is great for stores that are starting out and once you build up some traffic upgrade to a paid plan is well worth it!
Go Tidio! :)