Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Reviews (1,908)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
    1.7K
  • 6% of ratings are 4 stars
    111
  • 1% of ratings are 3 stars
    26
  • 2% of ratings are 2 stars
    32
  • 3% of ratings are 1 stars
    57
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service and boosting sales conversions through its live chat and AI chatbots. They appreciate the intuitive design, easy setup, and multi-channel integration including Facebook and Instagram. The free version is praised for its comprehensive features, suitable for businesses at various stages. Customer support is also consistently commended for being responsive and effective, enhancing user experience and app functionality.

Edited July 26, 2020

Having Connectivity issues where settings would not save, would not load, etc. Now I cannot even open the app, cannot deactivate the chat bot

PROJECTISR US
United States
About 1 hour using the app
January 16, 2024

Buy Floor and Decors Factory Directly
China
3 months using the app
TIDIO LLC replied January 23, 2024

Thank you for your review. We would like the opportunity to investigate your feedback further. Please could you contact us at support@tidio.net. We will do our best to assist you with the case.

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