Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Reviews (1,925)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
    1.7K
  • 6% of ratings are 4 stars
    113
  • 1% of ratings are 3 stars
    26
  • 2% of ratings are 2 stars
    32
  • 3% of ratings are 1 stars
    59
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

Edited July 26, 2020

Having Connectivity issues where settings would not save, would not load, etc. Now I cannot even open the app, cannot deactivate the chat bot

PROJECTISR US
United States
About 1 hour using the app
January 16, 2024

Buy Floor and Decors Factory Directly
China
3 months using the app
TIDIO LLC replied January 23, 2024

Thank you for your review. We would like the opportunity to investigate your feedback further. Please could you contact us at support@tidio.net. We will do our best to assist you with the case.

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