Reviews (1,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Tidio is a great app for creating bots and the support team is phenomenal. They respond quickly, accurately and can solve problems efficiently. Thank you for creating such a valuable app that could be a well needed asset to any site. The support is phenomenal!
Thank you very much for such kind words -- it truly made our day to know you're satisfied with both -- the product and support received.
Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.
nice ap, does the job
Hello there! We're happy with the review you left us!
Tidio Chat’s intuitive design means I can focus on my customers instead of fiddling with complicated software. Setting it up was a breeze, and I was able to customize it to match the aesthetic of my store.
Thank you for the review! We're delighted that using Tidio and adjusting your widget to your needs was that smooth :)
Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now
Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.
If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!
The customer service of tidio is so good.
Hello there, thank you for this amazing review!
Tidio has been amazing for us, the help desk staff are almost always available and have helped us immensely.
Thank you! We're doing our best to be always there to assist our customers :)
great app
Thank you very much for your feedback!
Running a business with Tidio is like being in the year 2033, a decade ahead of competitors. The more I explore, the more impressed I am. Firstly, the developers aren't solely motivated by money, offering a chance to use the product for free with fully operational key features. The AI chat, dashboard, and email marketing are intuitive and brilliantly designed. The UI/UX is incredible and stylish. I planned to wait before writing this review, but I couldn't resist. You must try it for yourself. Highly recommended!
My experience with Tidio Live Chat & AI Chatbots has been a transformative journey in streamlining customer communication and enhancing website engagement. Initially, I was drawn to Tidio for its user-friendly interface and comprehensive feature set, catering to both live chat and chatbot functionality.
Hello there! We appreciate you taking the time to leave this review, we're happy to know Tidio serves you on many levels!