Reviews (1,922)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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nice app
Thank you for your review :)
Great Tool
Thanks a lot for your amazing review, much appreciated!
Tidio Chat’s intuitive design means I can focus on my customers instead of fiddling with complicated software. Setting it up was a breeze, and I was able to customize it to match the aesthetic of my store.
Thank you for the review! We're delighted that using Tidio and adjusting your widget to your needs was that smooth :)
After starting the trial, Tidio has been very helpful and welcoming.
Great first experience!
Thanks a lot for the amazing review! We're thrilled to hear that you're satisfied with Tidio :)
Great experience both bot and human operator very and highly patient and helpfull.
Thanks so much for the review! It's amazing to know you're satisfied with our Support and Lyro as well :)
me gusto ucho y siento queestoy aprendiendo
Hi, thank you for this feedback!
Hard to use
Hi! I'm sorry to hear that you're having trouble. Typically, setting up Tidio takes around 30 minutes. I'd be glad to guide you through the process during a brief call. I'll send you an email soon with more details.
Olek - Tidio
exactly what i need
Hello there! Thanks a lot for this amazing review, we're happy to know Tidio meets or even exceeds your expectations as a customer support platform :)
So far it is good
Thank you for the feedback,we're glad you like Tidio so far and let's hope it stays that way!
good experience, live chat solved my issue. its a good app.
Thanks a lot for the review! We're glad to glad to hear we were able to sort out the issue you experienced.