Reviews (1,938)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Just installed Tidio Live Chat. Really easy installation. Did not have to edit my theme liquid. It just works. Had a little trouble editing profile but reached out to Tidio through their own live chat. They we on it and helped me right away. Easy to edit profiles once you understand. Thanks Tidio.
The app does exactly what is says it does. Plug and play - it's easy the configuration is very self-intuitive. The design is clean and looks good online unlike other apps.
Hi there! Thank you very much for your kind review :) It's great to hear that you like everything about Tidio so far. We'll do our best to keep it that way! Chris
I love this app and looking forward to chatting with new customers. Also, the Tidio customer support team is very helpful!
Friendly to use, cool design and layout options, and the support is A+, you can chat with the team anytime, thank you Kamil, for helping me out today.
Thank you so much for your review. Cheers from Kamil as well! :)
Hands down best chat app in terms of value for money. I tried chatra and live chat and neither can compare. Support is really great and Maciek is super helpful! Thanks
Thank you for the kind words! I will forward your kind feedback to Maciek :)
I'm using this app to interact more with customers via chat and email campaigns. Very easy to use and really appreciate the support.
Thank you so much for the review! We are glad that you find Tidio easy to use
Great features. I find the app convenient for my business and customer service attended to my query without any delay.
We are glad that you had such a positive experience with our customer support team. And thank you for the 5 stars!
Amazing! Such an easy set up really impressed with the features all round! I'd highly recommend & they even offer it free!
Really great to hear you really like the features Tidio offers. Thank you for recommending our product and should you have any questions just let us know.
fast and friendly support. You can tell they are experienced with the prorgaming side of things. Identified the issue in my code within 5mins.
Hi there! Thank you very much for your kind review :) It's great to hear that your issue was handled quickly. Let us know in case you need any further assistance!
It is great and customer service is exceptional.