Reviews (1,938)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Brilliant App, helps improve customer communication and even improve sales. Some really cool features i.e. chatbots which cut out so much back & forth when dealing with emails. Fantastic team who help with any query you have. I couldn't imagine life without live chat on our site anymore.
Thank you for the review and lovely words for our team! :)
Kicks ass. Easy, beautiful, great way to watch traffic in real time, close deals, make customers happy and impress the crap out of prospects.
Love this app! Easy to use, customizable and pretty.
Loving the friendly and fast customer service, too. Another app widget (Rewards) ended up blocking a part of the chat box. I was supposed to contact Shopify for a solution, but Oscar was super friendly and as an extra service sent me a step-by-step guide on how to fix it myself. And it worked! Feeling very understood and empowered! Thank you, Oscar and co.!
Snelle service bij vragen en echt een goede tool om een live chat aan je webshop toe te voegen. Deze chat werkt voor mij echt enorm goed. Een echte aanrader dus!!
We are happy to help! Thank you for using Tidio :)
The free version delivers an excellent basic package with lots of features and customizability - highly recommend!
Tidio is a great chat app and I recommend it to other users of Shopify. It has plenty of customizations and options and its basic functions are free which is great.
Awesome, thanks! <3
Thank you for your app. Your app is great for my store success! It helps to generate many sales, because of people hesitant to buy from the new store, but when they see a real person behind it, the sales increase. Thanks again.
www.goicanvas.com
Very intuitive bot builder, and easy to test. Seamless experience and great, quick customer service; ironically!
This is exactly the experience we want to give to our clients. Thank you for the kind words :)
Tidio Live Chat is a really practical app which basically lets you connect to your customers in real time for free.
Great costumer service, helped me with every question I had. They sent me links for everything I needed :)
Glad you enjoyed our support! And thank you so much for the great review