Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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This is a must have the app, Tidio is Amazing! It’s really seamless and works exactly as advertised. We have been using it for a few weeks now and we have had no problems. Looks like a lot of effort went into making features that actually work. I would definitely recommend this app to anyone on Shopify.
From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!
great app, easy to integrate. good to organize and definitely can increase conversion rate when customers are better taken care.
Thank you so much for the 5 stars, we appreciate it!
Just installed Tidio Live Chat. Really easy installation. Did not have to edit my theme liquid. It just works. Had a little trouble editing profile but reached out to Tidio through their own live chat. They we on it and helped me right away. Easy to edit profiles once you understand. Thanks Tidio.
The app does exactly what is says it does. Plug and play - it's easy the configuration is very self-intuitive. The design is clean and looks good online unlike other apps.
Hi there! Thank you very much for your kind review :) It's great to hear that you like everything about Tidio so far. We'll do our best to keep it that way! Chris
I love this app and looking forward to chatting with new customers. Also, the Tidio customer support team is very helpful!
Friendly to use, cool design and layout options, and the support is A+, you can chat with the team anytime, thank you Kamil, for helping me out today.
Thank you so much for your review. Cheers from Kamil as well! :)
Hands down best chat app in terms of value for money. I tried chatra and live chat and neither can compare. Support is really great and Maciek is super helpful! Thanks
Thank you for the kind words! I will forward your kind feedback to Maciek :)
It is great and customer service is exceptional.
I'm using this app to interact more with customers via chat and email campaigns. Very easy to use and really appreciate the support.
Thank you so much for the review! We are glad that you find Tidio easy to use
Great features. I find the app convenient for my business and customer service attended to my query without any delay.
We are glad that you had such a positive experience with our customer support team. And thank you for the 5 stars!