Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Amazing! Such an easy set up really impressed with the features all round! I'd highly recommend & they even offer it free!
Really great to hear you really like the features Tidio offers. Thank you for recommending our product and should you have any questions just let us know.
fast and friendly support. You can tell they are experienced with the prorgaming side of things. Identified the issue in my code within 5mins.
Hi there! Thank you very much for your kind review :) It's great to hear that your issue was handled quickly. Let us know in case you need any further assistance!
Exactly what we were looking for and its free until you expand and really need the extra features. But free will get many stores by!
Great App, easy to use and very useful for Customer Services
I’m new to this and needed some help and Mike was super-helpful, clear and friendly. Definitely recommend this app for what it does and the amazing customer service!
Hi there! Thank you so much for the kind words :) We're so happy to know that you like both our app and support. Mike is a great team member! Chris
This app is so useful to connect with customer real time. Arek from customer service was extremely helpful when I had problem in the chat. He helped right away and solved my problem. Highly recommend this app!
Thank you for the 5 stars, I will forward your kind words to Arek :)
a Chat icon can be customized on the page as needed. Fast and helpful support! Enjoying the app so far!
We really appreciate the review! Thank you for the perfect score
Really great and easy to use , thank you!
Great app, easy to use, feature rich, excellent customer support. HubSpot integration could be a bit improved and a direct integration with Klaviyo would be welcomed. Also looking forward to complete & independent functionality for multiple sites,
Thank you for the feedback and review! I will pass your kind words to our team :)
The person on the chat was very helpful and patient and helped me figure out what the issue was. I would recommend chatbots
Thank you so much for the review! We really appreciate the 5 stars :)