Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Great app, we currently use the free plan and we are really satisfied! Amazing service, has been helpful with ever enquiry we had. Easy to customize and use it. Highly recommend it
Thank you for the kind words and 5 stars! :)
I have tested it for a while and it deliver on its promise. Simple to set up. Easy to use. And customers really want to chat, you can increase your sale with Tidio. And customer service is just one chat away.
We use this app for our online chat. It is great! Service and support are awesome. Definitely, the best live chat we have been tried.
Thank you so much for the kind words for the service and the team! :)
My store is just getting started but I used the chat to better understand the workings of the application. The operator, Anna, was extremely knowledgeable about how things were supposed to be setup and the best way to accomplish that. I was extremely satisfied with her instructions and advice!
Fantastic, worth every penny... works well on the phone App... thanks
Tidio is a really awesome app, terrific and fast customer support! Truly recommend dowloading it :-)
Thank you so much for your kind words and for the recommendation! It truly means a lot to us! You can also always count on our Customer Support Team -- we'll always be there if you need us. :)
We've been testing the app for a couple of weeks and got some many questions coming through that helped us drive orders. Now testing the bots. Also worth saying, Tidio customer service is amazing too. Definitely worth a trying for your business
We really appreciate your kind words and the 5-star rating! We are always trying our best in order to provide world-class service :)
I've been using Tidio App for two sites over the past year and half, Great features and automation to drive sales and customer interaction. I am also part of their Facebook group where you can speak directly to their staff. I had a few issues and started speaking to Rafal, 30 mins later.... everything was finely tuned to work nicely between two sites under one account.
You can not go wrong with this app because of their crew specifically Rafal. He is a pro and can take your business to the next level. We will always use Tidio because of the customer service they give as well as a great product!
Thanks again, Rafal!
everythins is the best ,and I‘am so happy yo use this app,it helps me to solve a lot of problems .recommend
Seems pretty great till now! Wish they would add more colors though..