Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Bot is working well so far. Tidio team is nice and responds promptly via chat when we need assistance.
Hi there! Thank you so much for your review. We're thrilled to know you're satisfied with our product and support we offer.
What a great App. Strongly recommend it
Thanks for leaving this amazing review!
good experience, live chat solved my issue. its a good app.
Thanks a lot for the review! We're glad to glad to hear we were able to sort out the issue you experienced.
After starting the trial, Tidio has been very helpful and welcoming.
Great first experience!
Thanks a lot for the amazing review! We're thrilled to hear that you're satisfied with Tidio :)
This conversational AI significantly simplifies my daily tasks, effectively filtering out unwarranted messages from spammers and persistent salespeople attempting to promote their products in my store. Beyond just streamlining communication, it enables me to engage with individuals only when necessary, sparing me from unnecessary conversations. Additionally, the chatbot is a highly proficient sales team member who excels in driving sales initiatives.
Thank you!! We're thrilled to hear Lyro, our AI solution, is streamlining your communications and filtering unwanted messages. Your satisfaction is our top priority! This review means a lot to us!
Best, Olek - Tidio
It’s the best out of bests
Hello there! Thank you so much for that excellent feedback!
Vielen Dank an den Support Miguel unter anderem die bei offenen Fragen geholfen haben. Alles in allem eine App die ich weiter empfehlen kann.
Tidio has top-notch customer service themself! They truly walk the talk, fantastic addition to any website!
Wow, i am flabbergasted, this is more as other apps deliver, everything to setup an helpdesk, own email, own osx desktop app, ios app.
First app that is really worth some money.
Hello there, thank you so much for your review! We appreciate your kind words :)
Great experience both bot and human operator very and highly patient and helpfull.
Thanks so much for the review! It's amazing to know you're satisfied with our Support and Lyro as well :)