Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Installed Tidio to increase customer engagement, and only after a few hours of being active we have collected a number of customer email addresses. Looking forward to upgrading to access more features, and seeing higher conversion rates.
I just started with the trial and find the app very easy to understand and manage. I am excited by the opportunity to personally connect with our customers and help them through their purchase. Tidio Chat makes this easy. Customer support so far has been great as well. I highly recommend this app!
Very good chat App with several functionalities as multiple languages support and chatbot. Recommended
Hi there!
Thank you so much for your great review.
We are really happy to read that you're enjoying our multilingual options and Chatbots creator, we will definitely continue working on them!
-Daniel
We are having great susses with the live chat on our website. Very happy with this app and the support.
We are happy to be a part of your business. Thank you for the five stars :)
Great valuable app, awesome customer care!
Great team, very helpful!
I met an issue withe language translate and the team helprd me to display my chat on the language browser
We are really glad we could help. Thank you for the five stars :)
Great integration with our Shopify Store, would definitely recommend to anyone looking for a live chat option.
Thank you for the lovely review! Thank you for the recommendation and should you need any help just reach out!
Wojtek has been such a great help!
Very professional, kind and assisted me until I managed to get up and running again.
Living in South Africa, good service this does not come often.
Thank you again.
The support team is responsive and professional, solved my issues quickly and are very careful about customer experience.
We are honored by your wonderful review! Your feedback motivates us to continue providing exceptional service to all our customers.
Best chat app. Recommend to everyone.