Reviews (1,938)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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This looks amazing! So simple.
Tidio has satisfied all my LiveChat needs. Customizable greetings and color schemes on my website, notifications and LiveChat via my phone, and solid customer service. Very happy I went with Tidio. Thank you!
Super happy with the app, Iphone app and customer service so far!
I love this app, it's super convenient, simple, intuitive and feature rich. The support is amazing as well. I don't think I can list any problems with Tidio. Nobody paid or told me to write this either, I know it sounds like it. I 100% recommend this app its just so good.
Thank you so much for the encouraging words for our team! We are very glad you enjoy Tidio :)
This is a great App. Live customer chat has gained us a lot of sales. Installed the App on my phone and it's easy to use and you can scoop up extra sales any time of day. Use it as much or as little as you like. But just use it.
Great UX - easily in my top 5 must-have apps for any Shopify store. Great work!
So easy to use and great service overall! Love the product and ability to customize the widget and settings.
Thank you for the kind review :)
So good and nice looking app. You can customize it to fit your theme. Professional. Top quality customer service.
So far so good! Hope it continues that way.
Love the fact that you have an app, like messenger, that allows you to interact live with your customers.
Thank you so much for the kind words!
So nice, you guys are so patient and your app is so great! Although we were in different place and time zone, the representative replied me in no time, and his advice was so helpful. Keep on good working!
Thank you so much for your kind review! We always try to provide the world-class customer support :)