Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Just installed this app. Super easy to install and so far it seems really awesome.
Update: been using it for a few weeks and it's a solid app. The desktop app can be a little buggy on login but they mentioned their fixing that. Would highly recommend it.
Tidio is great honestly. It's easy to use, clean navigation, and their support has always been on point so far! Thank you Tidio!
Hi there! Thank you so much for your lovely review :) It's great to hear that you like every bit of Tidio so far. We'll keep working hard so it stays that way :) Chris
I have to say that this is a very beginner-friendly app.
This app is really what I needed. Thank you <3
Thank you for the kind words, whenever you feel lost or you find any issues or you happen to have any questions, please feel free to contact us via live chat!
This looks amazing! So simple.
Tidio has satisfied all my LiveChat needs. Customizable greetings and color schemes on my website, notifications and LiveChat via my phone, and solid customer service. Very happy I went with Tidio. Thank you!
Super happy with the app, Iphone app and customer service so far!
I love this app, it's super convenient, simple, intuitive and feature rich. The support is amazing as well. I don't think I can list any problems with Tidio. Nobody paid or told me to write this either, I know it sounds like it. I 100% recommend this app its just so good.
Thank you so much for the encouraging words for our team! We are very glad you enjoy Tidio :)
This is a great App. Live customer chat has gained us a lot of sales. Installed the App on my phone and it's easy to use and you can scoop up extra sales any time of day. Use it as much or as little as you like. But just use it.
Great UX - easily in my top 5 must-have apps for any Shopify store. Great work!
So easy to use and great service overall! Love the product and ability to customize the widget and settings.
Thank you for the kind review :)