Reviews (1,938)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Useful and nice. Their support team is very professional. Useful and nice. Their support team is very professional.
Hi there! Thank you so much for your kind review :) It really means a lot and motivates us to work even harder every day to improve Tidio.
Totally impressed and am looking forward to seeing how it works for us. Great customer service btw!
Best ever conversation app for shopify store. I use this for my store and getting more messages from customers.
Thank you for the great review! Hope you will get more and more customers! Should you need any assistance please do let us know!
Love this app, it works great and I can 100% say that it has increased our conversions. Also, customer service is top-notch! 10/10 would recommend.
Thank you so much for your review. We're proud to support you! :)
Easy to install, easy to customize, modern look & nice features
Haven't been using this app for very long, but it is exactly what we were looking for! Super user friendly and love the basic package :)
Awesome app, easy install and great UI.
Great app, simple installation and easy to use functionality. Support is also excellent. Definitely recommend!
Thank you so much for your kind review and for the recommendationh! And we're also very happy to read that our Customer Support Team has been helpful. :) We'll do our best to keep improving Tidio!
Great customer service!! Our company is just starting out using an app for customers on our store site and so far we are loving it!
Thank you so much for the five stars! Glad to hear Tidio was your first choice!
I love using the app because it has so may features and it honestly helps in growing my biz. Thanks!
It is great to hear we are helping you to grow your business and that you are enjoying the app! Should you have any questions regarding Tidio, just let us know! :)