Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Great app, simple installation and easy to use functionality. Support is also excellent. Definitely recommend!
Thank you so much for your kind review and for the recommendationh! And we're also very happy to read that our Customer Support Team has been helpful. :) We'll do our best to keep improving Tidio!
Great customer service!! Our company is just starting out using an app for customers on our store site and so far we are loving it!
Thank you so much for the five stars! Glad to hear Tidio was your first choice!
I love using the app because it has so may features and it honestly helps in growing my biz. Thanks!
It is great to hear we are helping you to grow your business and that you are enjoying the app! Should you have any questions regarding Tidio, just let us know! :)
I am using the Tidio app on my websites and I am really enjoying it with all the features. Recently I needed help and support did a really good job finding me out how to fix the problem I was having. So I am recommending everyone.
Constantly learning more about what this app can do :) Great customer service!
This app is amazing - and so far I’m only in the free version. The customer service is spot on! I’ve had a couple minor issues I couldn’t figure out. Hit the chat button and within seconds someone was there and the problem was resolved. I love, love the chat bots! WTG Tidio! Keep up the good work
Thank you so much for your amazing review. This made our day. Have a great one too! :)
Very good app. Does everything I need and more. Even better...top notch customer service! A+
Would definitely recommend .
Thank you so much for the kind and motivating words :)
Amazing customer service. Ian is very helpful in advising me about how to change the email address for my account.
Thank you so much for taking your time and reviewing our product! We will make sure to let Ian know that he did a great job :)
App works great and the customer service is awesome. very fast response and very helpful. it's so useful to be able to use the phone app on the go and chat with customers!
Simple the best chat app around. Especially for Shopify users. Easy install, great usage. Great support that is always reachable. Love this app and the functionalities of it. Highly recommended for every store that wants to do just that much more for their customers! :)
We're delighted we could help, and we appreciate your nice words! If you have any more queries, please let us know!