Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Well developed app and amazing design. It helped us reach our customers immediately and reply to their demands and requests efficiently.
Thank you so much! This is exactly what we strive to do, make communication between you and your customer as easy as it gets :)
I use this app to help me with customer support. I like that I can communicate with my customers over the phone tidio app on the go. Support is very helpful.
Thank you so much! :)
Fantastic app. Adds a lot of value for your customer service + Their support staff is quick and really helpful!
We really appreciate your review! Thanks a lot for the kind words :) Feel free to always reach out for help
Works well, very happy with it. Lots you can do and its helping us get customer emails. Overall happy and good support
Hey! Thanks a lot for the review and the perfect score. We are happy that our product is already helping you with your business
Enkel att använda och kanonsupport! De svarade väldigt snabbt sedan löste vi mitt problem snabbt och enkelt :-)
Thank you so much for the positive review and the 5 stars! We really appreciate your kind words
A very well-refined Chatbot and Live Chat solution. I was easily able to set up a very customized flow for our start-up, creating an autonomous self-serve solution within a few hours. Looking forward to even more capabilities as the App continues to develop.
Hello! Thank you so much for your positive feedback! :) We are happy to read that you're enjoying our chatbots and we'll work hard to keep improving them even further!
I have been using this app since I started my business and I must tell you that they're very consistent with keeping you in touch with your potential customers. I'd suggest you download its mobile app, desktop version too because you never know when customers may have a question about your products/services.
The app is awesome and the fact that you can talk live with your customers it makes it much better. Thank you everyome from team Tidio and go ahead with a great work.
Hi there! Thank you very much for your kind review :) It's great to know that you think Tidio is awesome. It really motivates us to work even harder on improving it! Chris
I love Arek, helped me really well and wasn't annoying like other regular customer support people. You can only have 100 conversations via the chat each month. I love the multilanguage feature which is perfect for shops that sell in different languages. its a very good app in my opinion with broad customization and good customer support. It helps me with conversion rate because you can give everyone couponcode.
Great app that gives you a lot of insight into how to serve customers digitally. They have very fast, capable help agents on their live chat as well. Love being able to track customer's browsing history, initiate conversations, and integrate social media.
Thank you so much for the review! We are glad that you enjoy our features :)