Reviews (1,939)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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I'm currently on the free plan. This app is great, it's easy to set up, and I love that I can use it to interact with my customers via the app on my iPhone. It's a must!
Really great App and very easy to use. Customer support is brilliant. I am so happy to have live chat on my Shopify store.
Hi there! Thank you very much for taking the time to leave your kind review :) It's great to hear that you like our app, and find the Support Team helpful. We'll do our best to keep this up! Chris
So far this app goes beyond our expectations. We´re really happy working with it. It´s a jewel. And we´re also very impressed by Tidio´s support team, all questions are answered fast and these guys are very friendly and professional. It is not that we have stumbled across any trouble with the app, just base knowledge general questions and these guys have been there to assist us and help us with everything we have needed. So far, great app.
I love Tidio Chat. I use it on two different stores, and couldn't be happier with the product, customizable features, and the customer service of the staff running the app.
I do however have a request that there be an integration made between Tidio and Slack. That would be amazing, seriously!
Must have for any shop owner. Giving you the ability to help customers in real time can make a huge difference in their satisfaction. 5/5
I believe I use this app more than any other. It is very easy to use and if there is a problem they have been quick to respond.
Thank you so much for the kind words and the great review!
Really easy to use and has helped to cut down the number of phone calls that we get. Had a bit of a glitch in the system and Mike was very helpful.
Thank you so much for your kind words and the 5 stars! We will also make sure to let Mike know that he did a great job :)
Makes a big difference for me. Acquired a few valuable leads thru this nice App. Upgrade for 15$ was necessary quite soon (free won't last very long) but that's fair for such a well-designed App. Support deserves 6 stars! Keep up the great work!
Amazing review. Thank you so much. :)
With Tidio is an excellent way to attract, engage, and convert our clients with a easy chatbot builder.
Hi there! Thank you so much for the kind review :) It's great to hear that Tidio supports your business on so many levels. Chris
Tidio is a great way to instantly connect with customers. We use it every day!