Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Only just started using it this week. Mike on the support team was very helpful answering my questions
It was a pleasure helping you with your queries! Should you need further support you know how to reach us! Enjoy using Tidio!
Tidio is by far the best LiveChat, Ticketing system we have ever used. We tried Gorgias and it lacked the fundamentals. Tidios support is amazing, their platform is so reliable, we are more than happy!
Thank you so much for sharing this positive review. We are delighted to hear that you had a positive experience with us at Tidio! Our team is committed to providing high-quality customer service :)
We use this at www.attacoin.com. It's not only a great support tool, but has helped us close many sales that we would otherwise lose. Nice!!
Works perfect and looks good too.
Great App - easy to set up and use. Has really helped with our customer relations and reduced the number of returns/unhappy customers.
Customer support was quick and really helpful with questions that I had!
great app, the best there is out there. great support and fast response time. can totally recommends! Thanks guys
We are always trying to provide the best service possible! Thank you so much for the perfect score
I love this app so much! With our phones ringing off the hook & being so busy, it's so much easier to chat! Thank you!
so far, iam loving it.. it is very easy to install and use.
Excellent app! Tidio's live chat features enable even the novice e-commerce store owner to gain leads, thus rapidly leading to sales increases. This is simply the best! Thank you, Tidio Team!
Thank you so much for the kind and encouraging words for our team! :)
Top app, look no further!
Everything works as stated and its insane for conversions and customer engagement.
Thanks guys