Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Great sevice! Helphul application for the Shopify! Mike from the support service- the best! Eaily to communicate with tour customers!
Hi there! Thank you so much for the kind review :) Glad to hear that you like the app, and super happy that Mike was so helpful :) Let us know in case you have any other questions. Chris
I'm still early using Tidio but so far it has been great. They also reset my chatbot quota because I ended up triggering a ton with my own testing.
We appreciate your feedback and are delighted to know you enjoyed Tidio so far!
Love the app, seamless integration and works great! I'll throw out some constructive criticism as a consumer as well as a seller. I would love to see some sort of minimize or auto-hide functionality for the text bubble that pops up next to the circle in the corner. It would allow clearer browsing of the website if the consumer chooses. Currently I don't have any text in that field as I prefer not having the bubble but if there was this increased functionality i'd totally bring it back.
Thanks for all your work developing.
Matt N
SnowKapp.com
Awesome app! and the free version is enough for small businesses in the beginning. Great features. Looks nice, works well!
Estoy emocionado por tener un chat en mi página de Shopify, ya que a través de ella, me conectaré con mis clientes y podré tener una comunicación más rápida y fluida. Gracias.
Thank you so much for using Tidio and the great review! :)
Great app and friendly customer service. Cannot wait to implement this within my website. It's got great chatbot features that will prove to be useful.
Glad we can be of assistance to you. We're for you, in case you may have any questions :)
Great live chat option to have that is relatively easy to navigate and offers customer analytics to your website too.
Hi there! Thank you so much for your kind review :) It's great to hear that you find Tidio relatively easy to work with. Please let us know in case you need any guidance.
This app is impressive, many features and easy to understand.
I recommand it and for his support team, always at your service.
Keep going to have more news features!
Got the app up and running quickly. Easy to turn on and off depending if I am available to chat.
awesome app. have used in the past others but none came close to this one, all the features and support is just best.