Reviews (1,939)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Ottima app, molto intuitiva e semplice da installare. Assistenza impeccabile, disponibilità a 100%, molto consigliata !!!
Excellent app. Is extremely helpful. I love it. Excellent customer service, too! Highly recommended.
Thank you for the 5 stars! :)
The customer service is great - Thank you Martin! I haven't been able to use the product much yet, however, I believe this is going to be a great product for me.
Amazing app with wonderful support. I think it is the best online chat system on the market now. keep it up.
Thank you so much for the positive review! Glad to hear our support was able to help you and that you like Tidio so much! We will do our best to keep it up and more!
Great app, I had a couple of issues which were not Tidio's fault or issue and Martin from support went above and beyond and fixed my issue.
Awesome the hear you like the App and it's even more awesome to hear that our colleague Martin was able to help you with the issues you were experiencing. Of course, should you need any further assistance just let us know. Enjoy using Tidio!
Great app... great ROI. Great service! This is one of our faves. We use it for special promotions and customer interactions.
We are glad to be a part of your business. Thank you for the review :)
Awesome app! The support is TOP, they answer as soon as you send the message! Highly recommended. Thank you!
Thank you for the five stars! We strive to provide the best support possible, so your words mean a lot!
Nice app. Satisfied with the support. A Free plan is also available which is very useful to start with.
Thank you for the kind words and the 5 stars! :)
They support team is always available to answer my simple to complex questions, appreciate their patience to provide all the steps on how to do what and where to go. Tidio is so convenient, and very easy to use and to have the ability to chat with customers to help them out!:) Thank you!!
Also love how you can customize the colors and content you want to show to customers on your site:)
Thanks Tidio!!
I installed this app to have chat support for my Shopify store. It's very easy to use, it looks beautiful and simple to set up. I had a question about setting up a message for when I'm offline and unable to answer. I popped the question on their chat app, I immediately got a reply from a support person and resolved the issue.
We are always happy to help! Thank you for the kind words :)