Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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Nice app. Satisfied with the support. A Free plan is also available which is very useful to start with.
Thank you for the kind words and the 5 stars! :)
They support team is always available to answer my simple to complex questions, appreciate their patience to provide all the steps on how to do what and where to go. Tidio is so convenient, and very easy to use and to have the ability to chat with customers to help them out!:) Thank you!!
Also love how you can customize the colors and content you want to show to customers on your site:)
Thanks Tidio!!
I installed this app to have chat support for my Shopify store. It's very easy to use, it looks beautiful and simple to set up. I had a question about setting up a message for when I'm offline and unable to answer. I popped the question on their chat app, I immediately got a reply from a support person and resolved the issue.
We are always happy to help! Thank you for the kind words :)
SO on one hand the app is perfect in the sense of style, you can fully customize it and it integrates SOO easy into your website
Another aspect is it functions amazing and has tons of different features that become more useful the bigger your business gets
Don't even get me started on their customer service they help not only with their app but practically anything else you want
YES I highly highly recommend getting this app!
Thank you for your review! :)
Received great support, very fast and knowledgeable. The chat app is good and keeps customers happy.
Hello!
Thanks for your great review, we are really happy to read we have been able to help your visitors engage with your website, that's definitely what we are aiming for. :)
Oscar is most helpful! They are always on standby and their customer service is fantastic. They answer all of my questions, they jump through all the hoops I set up too haha. Will keep this app forever, it's amazing!
I love this, I love this, I love this. Can't believe things can go this smoothly and app developer can think so much ahead. All my wishes (including full translation) fulfilled before even mentioning them. Can't live without this.
We've been using the free app for a couple of months, no problems, works great!
Awesome app! We love it at normareed.ca, especially being a dress store where our customers have many questions on fabrics, fitting, etc. great to be there for them live!
Great App! Their customer support team works with you, and it is very easy to use. Bots gives you a lot of control. Definitely recommend,
Thank you for the recommendation! :)