Reviews (1,939)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Utilicé esta app y me ha funcionado de maravillas, solucionó el problema con carritos abandonados a demás de que ha sido muy útil para lograr ventas en mi tienda online. El servicio al cliente por chat super efectivo
Thank you so much for your review! We are also glad that you enjoy our "abandoned cart" feature.
Incredible support and I really love how non-invasive this bot is while still being very engaging & helpful. it's a hard balance to strike and only time will tell but I feel like these guys have got it right. :-)
Hey it's Dominique from http://JMLEGAZEL.com // Luxury Shoes and Patinas:
Great App!
With many features for many devices.
Great help.
One of the best.
Very friendly.
Awesome! The support is top-notch and the user experience is friendly. Would definitely recommend it. Great experience with Tidio.
Thank you so much for the 5 stars! :)
Great chat app! It seems like every time I log in, it's faster and there are new features! They seriously update every 2-3 days, and their customer service is excellent. Just drop them any suggestion you may have and you'll probably see it live in a week or two -- they're seriously that awesome! We definitely won't be going back to any other chat service. :)
Tidio platform has transformed our support process. Its AI resolves up to 70% of issues swiftly, offering quick solutions to common queries. The conversational AI is impressively accurate and responsive.
What sets Tidio apart is its perfect balance of automation and human touch. The live chat and helpdesk features provide personalized assistance when needed. The user-friendly interface and insightful analytics enhance our support operations.
Tidio is a game-changer, streamlining customer service while ensuring satisfaction. It's an essential tool for businesses aiming to enhance their support experience.
Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us. The feedback you provided helps us get to know the needs of our customers and the way we could shape our product in the future.
Great service, makes my business run that much more efficiently and makes my company look more professional to our clients and potential clients.
This really solves an issue that I was struggling with. I am on the free version for the moment as we just launched our site, but will move up as quickly as the traffic forces me to do so. Love it.
Just installed the app on our website but so far it seems like a solid service.
This app is really great for enhancing the customer experience. Our customers are loving the bot interactions and it has improved our conversion rates.
Thank you for the review! We are proud to be a part of your business! :)