Reviews (1,939)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Best ever! Let's me have a genuine touch of support with my customers in real time. AND ITS FREE! MADNESS!
So glad I finally found a live chat app for my Shopify store that works with my Android phone. Great support with the installation and setup, although it's pretty easy to set up.
Thank you so much for your review!
Serious selling tool!
This app took my business to another level. I am on my computer most of the day already, so setting up an automatic message to all visitors and chatting with those that write back allows me to answer questions and quick set myself above my competition. The days I am not on chat, the sales plummet. I would hate to run my business with this app - and I would gladly pay 10X the price!
At least try it!
Works very well 24/7 with no issues at all in nearly a year of usage. High recommendation for Tidio.
Thank you so much for your kind review! Glad to have you for almost a year :) Here's to another one!
Great chat app... I'd add in a few extra stars if I could!
Very easy to install, a beautiful interface that is easy to use. An essential communication tool to create valuable relationships with potential customers.
Thank you so much for the 5 stars! We appreciate it :)
Awesome and very flexible app. Helped us improve conversion rates
No messaging limitations like Facebook messenger
Thank you! We are really happy that Tidio continues to help your business :)
Powerful functionality and great customization options. Thank you!
Amazing app, and you can get so much out of Tidio if you set it right. Don't hesitate to talk with their representatives if you have any confusions in setting up your chatbots accurately.
Thank you for your review! We are really glad to hear that you enjoy our product!
They are super fast and resolve any issue you have super quickly. I highly recommend this app to everyone
Hi there! Thank you so much for the kind review and for your recommendation :) Chris