Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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This really solves an issue that I was struggling with. I am on the free version for the moment as we just launched our site, but will move up as quickly as the traffic forces me to do so. Love it.
Just installed the app on our website but so far it seems like a solid service.
This app is really great for enhancing the customer experience. Our customers are loving the bot interactions and it has improved our conversion rates.
Thank you for the review! We are proud to be a part of your business! :)
Best ever! Let's me have a genuine touch of support with my customers in real time. AND ITS FREE! MADNESS!
So glad I finally found a live chat app for my Shopify store that works with my Android phone. Great support with the installation and setup, although it's pretty easy to set up.
Thank you so much for your review!
Serious selling tool!
This app took my business to another level. I am on my computer most of the day already, so setting up an automatic message to all visitors and chatting with those that write back allows me to answer questions and quick set myself above my competition. The days I am not on chat, the sales plummet. I would hate to run my business with this app - and I would gladly pay 10X the price!
At least try it!
Works very well 24/7 with no issues at all in nearly a year of usage. High recommendation for Tidio.
Thank you so much for your kind review! Glad to have you for almost a year :) Here's to another one!
Great chat app... I'd add in a few extra stars if I could!
Awesome and very flexible app. Helped us improve conversion rates
No messaging limitations like Facebook messenger
Thank you! We are really happy that Tidio continues to help your business :)
Very easy to install, a beautiful interface that is easy to use. An essential communication tool to create valuable relationships with potential customers.
Thank you so much for the 5 stars! We appreciate it :)