Reviews (1,939)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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This app is exactly what I needed to give us a more professional feel and look to our customers..
The setup was an ease and we breezed through it.. the ui and interface is beautiful and a lot of options are given to customize the interface on our website to match it's theme..
the app is very responsive to users visiting and messaging through this platform..
I have nothing negative to say about this app as it has lived up to it's reputation..
Also it's very affordable for small business at the moment..
We are delighted by your positive words, we really appreciate the time you took to write such a detailed review! We are also very happy to see the Tidio is helpful for you and you enjoy using it :)
Jakub was very helpful with upgrading our account as our business is growing! The welcome discount code has helped conversions of new visitors to our site.
Simple to sett up, and a great feture is you can get chat, messanger(FB) and company mail in one place.
Very functional tool with excellent ability to manage messages across different media. We use it at www.notasdecata.pe with great success.
Amazing app, super well built at an incredibly fair price. Needed some support in switching stores and the support was absolutely brilliant. Well done guys!
Great app - easy to use and awesome customer service. It's got a great customisable design and interface. Would recommend.
Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!
I am happy with this app.
It is easy to use, easy to understand. And help desk is really top notch :)
Thank you so much for the 5 stars! We are glad that you find Tidio easy to use and understand :)
App works great and has great support. We love the app and has helped our business tremendously. Highly recommend!!
Amazing review, thank you so much!
Awesome app, very impressed!! You get a lot in the free version. (Though you cannot set up automatic messages, set specific hours, or require any email/name/info before beginning the chat-for these you need the paid version). Many different options to personalize colors and design of chat as well as customize welcome and offline messages. I chatted with them as I set it up with any questions I had, and they were super helpful. It has a very clean and sleek look on both desktop and mobile. My mobile app was super simple to install as well. Great app!