Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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I am happy with this app.
It is easy to use, easy to understand. And help desk is really top notch :)
Thank you so much for the 5 stars! We are glad that you find Tidio easy to use and understand :)
App works great and has great support. We love the app and has helped our business tremendously. Highly recommend!!
Amazing review, thank you so much!
Awesome app, very impressed!! You get a lot in the free version. (Though you cannot set up automatic messages, set specific hours, or require any email/name/info before beginning the chat-for these you need the paid version). Many different options to personalize colors and design of chat as well as customize welcome and offline messages. I chatted with them as I set it up with any questions I had, and they were super helpful. It has a very clean and sleek look on both desktop and mobile. My mobile app was super simple to install as well. Great app!
Great app and good customer service! I have been using tidio for years now and I have always found myself very well
Thank you so much for your review! :)
Jakub helped me when I had a problem. Very good app and assistance. Fast response when you have any doubt.
Thank you for the 5 stars, I will forward your kind words to Jakub :)
Having used this app for a couple of months, I can say that this app is SUPER helpful to my store. Not only is the app great, but the Tidio team of developers is also super friendly and helpful. Highly recommend it for anyone who wants more engagement in their stores.
Thank you so much for the kind words and 5 stars! :)
Amazing app and great live support! this app makes your website damn good! love it! highly recommend it!!!!!!
Best live chat out there by far, super easy to integrate!
Handles multiples operators like a charm, still on the trial mode but will definitely be opting in once our trial expires.
Talk to us live: www.kabibottle.com
Love the app! Great Customer support and lots of customization . The bot features are Great. I reached out to the team and there support was top notch.
Nice app, easy to set up and use. Nice designs and features. Good app for a start up.