Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Been using for 24 hours and I've gotten more leads than anything else I've used so far. One big suggestion is to filter our bot traffic though - I see way more "visitors" to my site using Tidio than both google and shopify ever show. Also love that I can easily chat with customers. I've had quite a few conversations that would have probably just been customers who left the site before I installed ...
Thank you so much for the review! The discrepancies can actually be caused by different tracking methods used in Tidio and other services, but we can assure you that each ...
I used this app on my website to effectively communicate with customers re orders and product enquiry. I am very pleased with the overall performance.
We installed this on our website http://OrganicoSuperFoods.Com and found it very easy to install and use.
Works on Google and mobile but doesn't appear to work on Firefox,
OrganicoSuperFoods likes this app.
This app is great. Customer service was very quick and very helpful, Honestly, i haven't received this kind of service in a long long time. Instant messaging and replies. Photos in the chat explaining how to solve the problem.
Great Job!
Cool idea, but seems a bit buggy, should be an awesome app when they fix the bugs though.
good fresh and ok to use; we will see after one month use how ti is; but now we can say anything so thks
Thank you very much for the review :)
Tido chat works well and their support team is quick!
This is a very good, interactive app. I love all the features on it.
Great app. I love that you can view what the person is typing before they send it
Its a beautiful design chat widget. Totally love it. The best part is the reasonable and affordable pricing. Good show so far.