Reviews (1,925)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

July 10, 2024

Carlos the goat frfr

Drop Dept
United States
About 1 month using the app
TIDIO LLC replied July 12, 2024

Thanks for your review! I'll make sure to pass your feedback to Carlos :)))

January 26, 2024

great, i will always choose this app

Themoonshine store
Nigeria
3 months using the app
May 18, 2024

Good job!!

Rewood Art
Morocco
14 days using the app
TIDIO LLC replied June 4, 2024

Thank you for your review!

February 13, 2024

Excellent App. its free for small businesses, UI and Ux is magestic.

Luluwags
Netherlands
About 1 month using the app
TIDIO LLC replied February 14, 2024

Hi there! Thank you so much for your kind feedback. We're glad to hear you enjoy the app :)

November 22, 2023

Great app to use and support team is amazing and prompt on helping out!

Watch Idea
Croatia
5 months using the app
TIDIO LLC replied November 28, 2023

Thank you very much for the review, we appreciate it!

June 15, 2024

good

Rose Boutique
United Arab Emirates
6 days using the app
TIDIO LLC replied June 16, 2024

Thanks a lot for the nice review :)

February 6, 2024

Best Chat App, fast and easy support.

finession
Germany
6 months using the app
February 9, 2024

Spoke with Arek, he did a fantastic job of guiding me! Thank you Arek!

Arctic Arena Dog
Norway
2 months using the app
February 21, 2024

Very happy with Tidio, still to explore it to it's fullest. So far so good.

ASHA SHENOY FINE ART
India
22 days using the app
December 23, 2023

this app is the greatest support app i have ever used. thanks Tidio. great app!

World Cleaning Group Inc.
Canada
3 months using the app