Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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I love this app so much. The smart way to talk with customers. Few video lessons + live chat with the support team, and I have a beautiful and helpful chatbot)))
Hi there!Thank you so much for the positive opinion:)It's great to hear that you love Tidio so far. We'll do our best to keep it that way! Chris
awesome app, just too good.
excellent features, highly customizable.
good support and has lot of languages
Thank you very much for your kind review! It's great to know that you are enjoying Tidio so far :) We are working hard every day to keep this up!
Love this app for tracking how visitors browse through my website. As a newbie Shopify website I like to know what products interests my customers and tidio lets me do that. customer service was A+ too. Thank you Jan!
Thank you so much for your kind review! Glad you are enjoying our features and are able to utilize them effectively :) We will also make sure to compliment Jan! Thank you
Great app, and even though it takes time to chat with people, it is really worth it. We get a lot of customers in our brick'n'mortar shop thanks to Tidio.
Great great customer service also. Don't be affraid to pay to get the features, it's worth it.
Thank you so much - chats can take some time, but it's great to connect with your customers and learn their needs. Best of luck from our team!
Very powerful, easy to use and setup.
AMAZING. We are sticklers for our brand, so the chat app we picked needed to look great. This does. It's like the Apple of chat apps. Beautiful. Clean. Wonderful design. Makes me look like a fortune 500.
Easy to use app that makes connecting with customers, answering questions and solving issues in real time a breeze. My customers love it! www.customknivesaz.com
I am just over the moon with gratitude! This is such an awesome app and the level of customer service offered by Tidio couldn't be any better. I had so many questions and a minor issue that was taken care of instantly through their live chat support. I find that with other apps, they don't even offer support! They send you to a FAQs page where you have to search for a solution...how hepful. I highly recommend Tidio to any company that wants to be taken seriously and be able to provide top notch customer service through Tidio Chat.
Oh! And another huge benefit is you can integrate with your store's Facebook page! Need I say more?? haha THANK YOU TIDIO
#happycustomer
Tidio is just awesome, their chatbot features are great for ecom companies - can't say enough good :)
Thank you so much for the 5 stars :)
Easily one of the most reliable and straightforward shopify apps around. The service is easy to install always work and when your store is ready for the next level you opt for a paid service with even more features. For an online only store a live chat service adds so much value as your visitors know they can communicate directly with you. And Tidio's customer service is flawless!