Reviews (1,939)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Easy to install, with no problems. I tested it out and it worked great! It was very easy to understand the interface, and easy to create bots for answering basic questions. Exactly what I needed, an all-around great app.
Thank you so much for your review!
It is a great app, the chatbot functionality is excellent! It has much more utility than the standard shopify functionality.
Thank you so much for the kind words :)
I have increased my sales because of this app. It makes my website more welcoming when a customer knows they can chat with the company.
We are very glad that our service helped your business increase sales! :)
Easy to setup, easy to use. The interface to create your own chatbot is really cool and user friendly! I immediately was able to use this to chat with some customers and add additional items they were looking for without leaving my website, keeping them engaged. First day the app paid for itself.
Thank you so much for the 5 stars. We appreciate your kind words :)
Bem simples de se configurar e utilizar.
Thanks so much for the review! We're glad to hear you consider Tidio easy to navigate, we promise to keep up the good work :-)
I have loved it so far honestly.
j'ai utilisé cette application et c'est une appli magnifique je l'aime vraiment beaucoup je recommande très vivement
Hi there! Thank you so much for your lovely review :) It's great to hear that you like the app so far. Let us know in case you need any guidance! Chris
great app! keep up the good work
First time using it. Already love it. Support is great and 24/7 available. I spoke to Jose from support with some questions and he answered them and fixed my problem in 2 minutes (I am still on the free version) You can't ask for more. 100% recommended.
Fantastic product & Amazing support team!