Reviews (1,939)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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great support team, very friendly, quick and professional.
Happy with my Tidio messenger on the site.
Very happy with the app. I'm currently on the free plan as I'm about to launch my store. It works very well, looks nice and is very easy to set up. The mobile app is simply great in order to handle your store support on the go. Bravo.
This is exactly what we were going for when creating Tidio. Thank you for the kind words :)
Awesome app and great customer support. Chat with their customer support team and find out just how easy this bot is to interact with.
Thank you very much for the kind review! We're doing our best to provide the best product, with the best support team possible to help with any inquiries regarding Tidio :)
Great service, no downtime, fast and responsive.
Great work, thanks to Piotr ! He solve my problem very quickly and now my website work correctly !!!
Thank you so much for your review! We will also pass on your message to Piotr. :) Once again, thank you for your kind words and we'll always be there to help!
Ian was absolutely brilliant with his help and support. Very detailed and clear .
Had problems with persistant calls that didn't exist
Thank you so much! I will extend your kind words to Ian :)
Wow! this app is incredible. Very will built, comprehensive and easy. The support is immediate and they resolve technical issues very quickly. High Recommend!
Thank you so much for the amazing review! We always strive to provide the best customer support possible :)
This by far the best live chat app I've ever worked with, I have nothing else to ask for, it does it all and more!
Hi there! Thank you for taking the time to share such a great review :) We're so glad to hear that you think Tidio is the best live chat app so far. We will do all we can to keep it that way! Chris
The customer service was very warm and patient. Even though my English was not very good, they always helped me solve the problem.
Semplice ed intuitivo, nel caso avessi però necessita a trovare/modificare qualcosa l'assistenza funziona davvero bene. Molto disponibili e simpatici
Hi there! Thank you for the great review :) We are glad to hear you like the app and you know you can always count on us to help!