Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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I've tried three different chat apps. I love this one the best. When it comes to investing in an app that will benefit my site I do careful research and testing. This is the best so far and worth the value.
www.victoryteacompany.com - see how it looks on our site.
Has moblie app so I can stay online on the go.
Has a nice desktop interface.
Customizable.
Automation options and online/offline option.
Lightweight.
great support team, very friendly, quick and professional.
Happy with my Tidio messenger on the site.
Very happy with the app. I'm currently on the free plan as I'm about to launch my store. It works very well, looks nice and is very easy to set up. The mobile app is simply great in order to handle your store support on the go. Bravo.
This is exactly what we were going for when creating Tidio. Thank you for the kind words :)
Awesome app and great customer support. Chat with their customer support team and find out just how easy this bot is to interact with.
Thank you very much for the kind review! We're doing our best to provide the best product, with the best support team possible to help with any inquiries regarding Tidio :)
Great service, no downtime, fast and responsive.
Great work, thanks to Piotr ! He solve my problem very quickly and now my website work correctly !!!
Thank you so much for your review! We will also pass on your message to Piotr. :) Once again, thank you for your kind words and we'll always be there to help!
Ian was absolutely brilliant with his help and support. Very detailed and clear .
Had problems with persistant calls that didn't exist
Thank you so much! I will extend your kind words to Ian :)
Wow! this app is incredible. Very will built, comprehensive and easy. The support is immediate and they resolve technical issues very quickly. High Recommend!
Thank you so much for the amazing review! We always strive to provide the best customer support possible :)
This by far the best live chat app I've ever worked with, I have nothing else to ask for, it does it all and more!
Hi there! Thank you for taking the time to share such a great review :) We're so glad to hear that you think Tidio is the best live chat app so far. We will do all we can to keep it that way! Chris
The customer service was very warm and patient. Even though my English was not very good, they always helped me solve the problem.