Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Load time is significantly faster than Tawk.to that we were using previously. Support is immediate and fantastic! 5 star App for sure!
Using the free version and have found this app really easy to set up and use. Just don't forget to log out when you are not online!
One click install, basic options and easy to configure.
Looking forward to the development of this service and upcoming features.
Just installed, looks great so far and I am excited about the mobile app. I changed over from a different chat app that did not include mobile, now I don't need to be glued to my desktop just in case...perfect for small businesses like mine.
A great livechat for a website, and a very friendly support, I would recomment this livechat, one of the best options from available!
Thank you for the lovely review. We hope that you will keep enjoying Tidio :) Should you need any help simply reach out to us.
Very easy to use and set up! The free version is all I need because we are a small team, but the upgrade looks nice if you have a large team and a large company.
Thank you for an awesome review! Our free-of-charge version has all of the needed essentials in it. We are super glad it works for you and your team :)
Quick, helpful responses. Great support! The app itself functions very well. When we needed assistance changing something, it was simple.
. Thank you so much for your kind words! We really appreciate your positive review and recommendation!
I installed this app a few days ago after removing another chat app I was using untill now and I must say it totally changed my work experience.
The customer support is top notch, they respond quickly and find a solution for each problem I had.
Hi there! Thank you very much for taking the time to leave your kind review :) It's great to hear that you like our app, and find the Support Team helpful. We'll do our best to keep this up!
It really works well and the technical service is fantastic and friendly. Thank you recommended for all business
Thank you for the review :)
Great customer support and great chat features!