Reviews (1,925)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

March 1, 2024

Tidio has top-notch customer service themself! They truly walk the talk, fantastic addition to any website!

Paw-Some Pup
United States
About 2 months using the app
February 15, 2024

Awesome app to use for your customers

Beauty gallery
South Africa
About 2 months using the app
TIDIO LLC replied February 16, 2024

Thanks for the review, we're happy that Tidio helps you assist your customers better!

July 1, 2024

top

Koldwind
Belgium
About 1 month using the app
TIDIO LLC replied July 3, 2024

Hello there, thanks so much for the amazing review:)

February 15, 2024

i just love it, so easy to use and keeps me informed of what's happening on my page

The Wish List Online Store
South Africa
6 days using the app
TIDIO LLC replied February 16, 2024

Thank you for your review, we're delighted to hear that operating Tidio is easy for you! It's our focus to keep the app user friendly :)

November 27, 2023

Very easy to use, very good customer support (shoutout to Arek!)

HieHie
Netherlands
3 months using the app
April 24, 2024

Muito bom !!! Gosto de mais do fato de ele fazer quase tudo!

VR LIFE - Technology Game Store™
Brazil
18 days using the app
December 11, 2023

Good price, good features and excellent customer support.

Keller Perú
Peru
6 days using the app
TIDIO LLC replied December 13, 2023

Thank you so much for your kind words! We're thrilled to hear that you're pleased with our pricing, features, and customer support. Providing value to our customers is our top priority, and your feedback is truly motivating.

We're here to ensure your experience with us remains top-notch.

May 27, 2024

genial , me encanta

Mobility-Vida
Spain
About 1 month using the app
TIDIO LLC replied June 4, 2024

Hi there, thanks a lot for such kind words!

December 27, 2023

Amazing, Fast and accurate

EZYMARKET
United Kingdom
7 months using the app
December 30, 2023

It's been great and support really helped me.

DoctorSwitz
Bulgaria
11 days using the app