Tidio Live Chat & AI Chatbots , 1,752 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, seamless Shopify integration, and excellent customer support. They find the live chat and chatbot features particularly useful, with the AI resolving a majority of issues swiftly. The customizable chatbot, free plan with detailed analytics, and easy setup are also appreciated. Merchants also value its ability to distribute coupon codes, boost sales, and provide multilingual support. It's seen as a reliable tool for building customer trust and increasing conversions.
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Wirklich eine Super App und ein Perfektes Kunden Support das einzige was ich noch nicht machen konnte ist es auf deutsch zu stellen aber das ist halb so wichtig.
Brilliant Customer Service, the problem was resolved in minutes. Was a pleasant experience with a lovely man.
Thank you very much for the review! We're thrilled to hear about your positive experience with our Support!
great experience
Thank you so much for taking the time to leave us feedback!
Amazing App and very good support! I always get to chat with an expert when I have a question and they always answer me very fast. Gladly recommend!
Thank you so much for your amazing feedback and for the recommendation! We're also very happy to read that our Customer Support Team has helped you. :) Should you need any assistance, you know where to find us!
great support team
Thank you so much for your kind words and positive review of our app! We're thrilled to hear that you had a great experience, and we're especially grateful that you took the time to acknowledge our support team.
I can only sing praises about this amazing company. Always available and never had any issues with their service.
Thank you so much for your wonderful review! And thank you so much for your continuous support! We'll keep improving Tidio every single day!
not bad. but I can't receive messages instantly through your web now. and min 100 characters are difficult to attach. thank you.
Great tool to build trust with customers. The app support team is very quick and responsive. Recommended!
Thank you so much for your review and for the recommendation! It means a lot to us! We're also very happy to read that you're satisfied with Tidio's Customer Support. :)
Exceptional customer service. Their knowledge and practice in designing and creating a business is top notch. This App is Excellent.
Absolutely stunning support, a well working app. Sometimes the desktop variant goes a bit funky, but usually alright. Wish there was a bit more integrations, but those are nice-to-have, and I know hard to follow those mushroom-growing app landscape. I do not need premium features but decided to go for the (bit pricey, for me) starter version to support them. I do not want to switch, and one can be careless with money sometimes :)
Hi there! Thank you so much for your kind review :) We forwarded your feedback to the product team so thank you for sharing!